Frequently asked questions
DO YOU OFFER PARKING?
Parking is available on both sides of KUHIO HWY. fronting our store. Parking is also available on INIA ST. behind our store. Parking is FREE.
WHAT IS YOUR POLICY FOR DAMAGED PRODUCTS?
WHICH PAYMENT METHODS DO YOU ACCEPT?
VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER & APPLE PAY
DO I HAVE TO GO ON THE PATH THAT YOU RECOMMEND?
I'M NOT A PRO-CYCLIST, CAN I DO THIS RIDE?
Yes! Absolutely! The entire trail is ADA compliant, therefore any inclines are minimal and the path is 12 feet wide from start to finish.
WHAT IS THERE TO DO ALONG THE PATH?
Swimming at the lifeguarded Kealia beach, dine at food trucks, picnic at one of the many covered rest areas, walk along marked shoreline access trails, shop at the stores in Old Kapaa Town.
HOW MUCH TIME DOES IT TAKE TO DO THE RIDE?
RESERVATIONS? OR NOT?
WHERE IS THE PATH?
DO YOU OFFER ELECTRIC BIKES?
Unfortunatly not yet. We hope to offer these bikes in the near future.
WHAT IF IM LATE FOR MY PICKUP?
If you're late for pickup please call us to let us know. Your bikes will be held at the shop for up to 1 work day (depending on your ride duration) before they are released. Your start time will not be changed. You may extend your rental duration if that is avalible.
WHAT IF I BOOK FOR 4 HOURS AND COME BACK EARLY?
Refunds will not be issued if you come back early. Please make sure prior to booking thats the duration you would like to do. If you would prefer to start with a 2 hour ride and move up to the 4 hour that is also fine but it may not always be avalible.
Our rentals go rain or shine! Dress for the weather.
Why only 2 pickup times?
We're currently offering only 2 pickup times due to short staffing and to better accomodate more people through our busy christmas season. Mahalo for your understanding.